Our Promises to You

You are busy, your time is valuable, and you deserve to be treated with respect by electricians in your own home or business.  Understanding those simple facts is pivotal to our business and is what truly sets ONESAFE apart from the competition.  We do not offer wishy washy meaningless guarantees, we make you promises.  

We promise that our electricians will be:

Skilled Professionals – Our team consists of skilled electricians qualified to carry out electrical work in your home or business.  They undertake regular training and updates to make sure their skills and knowledge are current.

Friendly & Polite – As guests in your home or business, the ONESAFE team will introduce themselves to you when they arrive, discuss what work is required before they start and discuss what work they have done before they leave. They will of course  follow rules and requests specific to your home or business.

Reliable –  We will do what we say we will do and will keep you informed every step of the way.  If things change and we are not able to carry out the work as anticipated, we will let you know straight away.  You will not be left wondering what is going on.

Cigarette & Alcohol Free – You can rest assured that the ONESAFE electricians who enter your premises will be alcohol and cigarette free.

Clean and Tidy – We understand that it is really frustrating and annoying when workers come into your premises and leave a huge mess behind for you to clean up!  Our electricians will clean up after themselves and leave your home as clean as when they entered. They won’t wash your windows or manicure the lawn, but they will clean up their own mess!

Repairs Guaranteed – If an electrical installation or repair fails during normal use within one year, we will either repair or replace the items at no charge.